Frequently Asked Questions
Everything you need to know about shopping with VINNY's.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At VINNY's, we are committed to ethical fashion. We partner with certified suppliers to ensure our fabrics are high-quality, durable, and sourced with environmental responsibility in mind.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.